Open Journal Systems (OJS) Support and Maintenance: Why OJSPlus is Your Best Partner

In the world of academic publishing, Open Journal Systems (OJS) stands out as one of the most widely adopted platforms for managing and publishing scholarly journals. As a powerful open-source software, OJS offers a comprehensive range of features that make it an ideal choice for institutions, research organizations, and independent publishers alike. However, like any sophisticated software, OJS requires ongoing support and maintenance to ensure it operates at its full potential.

At OJSPlus, we understand the critical importance of maintaining a secure, efficient, and fully functional OJS installation. Our support and maintenance services are designed to provide you with peace of mind, allowing you to focus on the essential tasks of editing, reviewing, and publishing, while we handle the technical intricacies. With over a decade of experience and a deep commitment to the OJS community, OJSPlus is the trusted partner you need to keep your journal running smoothly and securely.

Comprehensive OJS Support: The Backbone of a Successful Journal

Running a successful journal on OJS requires more than just setting up the platform; it demands continuous attention to maintenance, security, and upgrades. At OJSPlus, we offer a full suite of support services tailored to the unique needs of academic publishers. Our goal is to ensure that your OJS installation remains robust, secure, and capable of delivering a seamless experience to authors, reviewers, and readers.

1. Regular OJS Upgrades: Staying Ahead with the Latest Features and Security Patches

Upgrading your OJS installation is a critical aspect of maintaining its performance, security, and compatibility with new plugins and developments. At OJSPlus, we prioritize keeping your software up-to-date with the latest stable releases. Regular upgrades not only patch known security vulnerabilities but also introduce new features and improvements that enhance the overall functionality of your journal.

Why Regular Upgrades Matter:

• Enhanced Security: Each new release of OJS includes updates that address potential security vulnerabilities, protecting your journal from cyber threats and unauthorized access.
• Improved Performance: Upgrades often include bug fixes and performance enhancements that make your OJS installation faster and more reliable.
• New Features: Staying current with the latest version of OJS means gaining access to new tools and functionalities that can improve your journal’s editorial processes and user experience.
• Plugin Compatibility: Regular upgrades ensure that your OJS installation remains compatible with the latest versions of essential plugins, preventing disruptions and maintaining smooth operations.

Our team at OJSPlus manages the entire upgrade process for you, from backing up your data to testing the upgraded system, ensuring a smooth transition with minimal downtime.

2. Routine Backups: Safeguarding Your Data

Data integrity is paramount in the world of academic publishing. The loss of data—whether it’s manuscripts, reviewer comments, or user information—can be catastrophic for a journal. At OJSPlus, we conduct regular backups of your OJS file system and database, providing a safety net in the event of data loss or system failure.

Key Aspects of Our Backup Services:

• Comprehensive Coverage: Our backups include all critical components of your OJS installation, including the database, files, and custom configurations.
• Regular Scheduling: We perform backups at regular intervals, ensuring that your data is always up-to-date and recoverable.
• Quick Restoration: In the event of a system failure or data loss, our backups allow for quick restoration, minimizing downtime and disruption to your journal’s operations.
• Data Integrity Assurance: Regular backups ensure that your journal’s content remains intact and secure, providing peace of mind for editors, authors, and readers alike.

With OJSPlus, you can trust that your data is safe, secure, and readily recoverable, allowing you to focus on what matters most—publishing high-quality research.

3. Seamless Migration Services: Smooth Transitions with Minimal Disruption

Whether you are transferring your entire OJS installation to a new host or migrating content to a new OJS setup, the process can be complex and fraught with potential issues. At OJSPlus, we offer seamless migration services that ensure a smooth and efficient transition, minimizing disruption to your journal’s operations.

Why Choose OJSPlus for Migration Services:

• Expertise in Complex Migrations: Our team has extensive experience in managing complex migrations, ensuring that all data, configurations, and customizations are preserved and fully functional in the new environment.
• Minimal Downtime: We work quickly and efficiently to minimize downtime, ensuring that your journal remains accessible to users throughout the migration process.
• Comprehensive Testing: After the migration, we conduct thorough testing to ensure that everything is working correctly and that there are no issues with data integrity or functionality.
• Custom Solutions: If your migration involves unique challenges, we provide custom solutions that address your specific needs, ensuring a successful transition.

OJSPlus’s migration services are designed to take the stress out of moving your OJS installation, allowing you to focus on your core publishing activities.

4. Advanced Security Monitoring: Protecting Your Journal from Cyber Threats

In today’s digital landscape, cybersecurity is a constant concern for any online platform, including scholarly journals. At OJSPlus, we implement robust security measures and provide continuous monitoring to protect your OJS installation from malware, unauthorized access, and other cyber threats.

Components of Our Security Monitoring Services:

• Real-Time Threat Detection: We monitor your OJS installation in real-time, detecting and responding to potential threats before they can cause harm.
• Regular Security Audits: Our team conducts regular security audits to identify and address vulnerabilities, ensuring that your journal remains secure.
• Firewall and Intrusion Detection: We implement firewalls and intrusion detection systems to prevent unauthorized access and protect sensitive data.
• Proactive Security Updates: As part of our ongoing maintenance, we apply security patches and updates as soon as they become available, keeping your OJS installation secure against the latest threats.

With OJSPlus, you can be confident that your journal is protected by state-of-the-art security measures, allowing you to focus on publishing without worrying about cyber threats.

5. Expert Troubleshooting: Prompt Resolution of Technical Issues

Technical issues can arise at any time, potentially disrupting your journal’s operations and causing frustration for users. At OJSPlus, we offer expert troubleshooting services to quickly and effectively resolve any issues that may affect your OJS installation.

Our Troubleshooting Approach:

• Rapid Response: We understand that downtime is not an option for your journal, which is why we respond promptly to any technical issues that arise.
• Comprehensive Diagnostics: Our team conducts thorough diagnostics to identify the root cause of the problem, ensuring that we address the underlying issue rather than just the symptoms.
• Permanent Solutions: We implement permanent solutions that resolve the issue and prevent it from recurring, ensuring the long-term stability of your OJS installation.
• User Support: In addition to technical troubleshooting, we provide support for users who may encounter difficulties, helping them navigate the platform and resolve any issues they experience.

With OJSPlus, you can trust that any technical issues will be resolved quickly and efficiently, minimizing disruption and ensuring that your journal continues to operate smoothly.

6. Thorough Site Audits: Ensuring Optimal Performance and Security

Regular site audits are essential for maintaining the performance and security of your OJS installation. At OJSPlus, we conduct comprehensive audits of your OJS site, examining all aspects of its operation and identifying areas for improvement.

Key Elements of Our Site Audits:

• Performance Evaluation: We assess the performance of your OJS installation, identifying any bottlenecks or inefficiencies that may be affecting speed or reliability.
• Security Assessment: Our audits include a thorough security assessment, checking for vulnerabilities and ensuring that all security measures are up-to-date and effective.
• Usability Review: We review the usability of your journal’s site, making recommendations for improvements that can enhance the user experience for authors, reviewers, and readers.
• Detailed Reporting: After the audit, we provide a detailed report outlining our findings and recommendations, giving you a clear roadmap for optimizing your OJS installation.

OJSPlus’s site audits provide valuable insights into the performance and security of your journal, helping you make informed decisions about future improvements and ensuring that your OJS installation remains at its best.

Why Choose OJSPlus for Your OJS Support and Maintenance?

When it comes to supporting and maintaining your OJS installation, you need a partner you can trust. OJSPlus stands out as one of the best choices for OJS support and maintenance, thanks to our expertise, proactive approach, and deep involvement in the OJS community.

1. Expertise: Decades of Experience in OJS Management

Our team at OJSPlus has been managing and supporting OJS installations for over a decade. We have worked with a diverse range of clients, from small independent journals to large academic institutions, giving us a wealth of experience in addressing the unique challenges and requirements of different types of journals.

Why Our Expertise Matters:

• In-Depth Knowledge: Our deep understanding of OJS allows us to provide high-quality support that addresses the specific needs of your journal.
• Proven Track Record: With over 1,000 clients served since 2013, we have a proven track record of success in managing and supporting OJS installations.
• Custom Solutions: Our experience allows us to develop custom solutions that are tailored to your journal’s unique needs, ensuring the best possible outcomes.

2. Proactive Approach: Preventive Maintenance and Continuous Improvement

At OJSPlus, we believe that the best way to manage an OJS installation is through proactive maintenance and continuous improvement. Rather than waiting for problems to arise, we focus on preventing issues before they occur and continuously enhancing your OJS installation to meet the evolving needs of your journal.

Key Aspects of Our Proactive Approach:

• Regular Updates: We keep your OJS installation up-to-date with the latest releases, ensuring that it remains secure, efficient, and feature-rich.
• Preventive Maintenance: Our routine maintenance checks and audits help prevent potential issues, ensuring that your journal continues to operate smoothly.
• Continuous Monitoring: We continuously monitor your OJS installation, identifying and addressing any issues before they can impact your journal’s operations.

3. Community Involvement: Staying at the Forefront of OJS Advancements

OJSPlus is deeply embedded in the OJS community, actively participating in discussions, contributing to plugin development, and staying informed about the latest advancements in the platform. Our involvement in the OJS community ensures that we are always at the forefront of new developments, allowing us to provide cutting-edge support and maintenance services to our clients.

Why Community Involvement Matters:

• Up-to-Date Knowledge: Our active participation in the OJS community ensures that we are always informed about the latest updates, best practices, and emerging trends in OJS.
• Contribution to OJS Development: By contributing to plugin development and other community projects, we help shape the future of OJS, ensuring that it continues to meet the needs of academic publishers.
• Network of Experts: Our involvement in the community gives us access to a network of OJS experts, allowing us to collaborate and share knowledge to better serve our clients.

Conclusion: Trust OJSPlus for Comprehensive OJS Support and Maintenance

Maintaining a successful journal on Open Journal Systems (OJS) requires ongoing attention to security, performance, and functionality. At OJSPlus, we offer comprehensive support and maintenance services that ensure your OJS installation remains secure, efficient, and fully functional, allowing you to focus on the critical tasks of editing, reviewing, and publishing.

With our expertise, proactive approach, and deep involvement in the OJS community, OJSPlus is the best partner to manage and support your OJS installation. From regular upgrades and routine backups to advanced security monitoring and expert troubleshooting, we provide the full range of services you need to keep your journal running smoothly.

Contact Us:

To learn more about our OJS support and maintenance services or to discuss your specific needs, please contact us at support@ojsplus.net. Let OJSPlus handle the technical aspects of your OJS system so you can focus on your core publishing activities.

By choosing OJSPlus, you are choosing a partner dedicated to the success of your journal. Don’t leave your OJS installation to chance—trust the experts at OJSPlus to provide the comprehensive support and maintenance your journal deserves.